Excluded Products
The Excluded Products list lets you block specific products from ever appearing as a recommendation anywhere in your store. Any product on this list will be removed from all recommendation types — custom bundles, storewide recommendations, and random picks.
Common Use Cases
Products that are out of stock or low in inventory
Discontinued or seasonal items you no longer want to promote
Products that are not suitable for cross-selling (e.g. gift wrapping services)
Products you are about to remove from your catalogue
Accessing Excluded Products
Go to Bundle setup in the app sidebar
Click Configure next to Excluded Products
Adding Products to the Excluded List
On the Excluded Products page, click Add Excluded Product
Search for the product by name
Select the product(s) you want to exclude
Click Add to confirm
You can add up to 100 products to the excluded list.
Removing Products from the Excluded List
To allow a previously excluded product to appear in recommendations again, click the Delete icon on its row. The product becomes eligible for recommendations immediately.
How Exclusions Work
Once a product is on the excluded list:
It will not appear in storewide recommendations (even if it was manually added there)
It will not appear in random picks
It will not appear in custom bundles as a recommended item
Excluding a product only removes it from appearing as a recommendation on other product pages. It does not hide the FBT widget on that product's own page. To prevent the widget from appearing on a specific product page, use Hidden Recommendation Widgets instead.
If you have manually added an excluded product to a custom bundle or storewide list, removing it from the excluded list will not automatically add it back — you will need to re-add it manually.